Legal Notice

Website: npuko.shop

Thank you for visiting npuko.shop.

This Legal Notice provides information regarding the basic operation of this website, website content, products and orders, intellectual property, third-party services, website usage rules, and contact information.

We aim to provide consumers with product information, online shopping services, order processing, delivery, and customer support in a clear, accurate, and transparent manner.

1. Website and Contact Information

Website: npuko.shop

Customer Support Email:
📧 phamtho1985hp@gmail.com

If you have any questions regarding products, orders, payments, delivery, returns, refunds, or the use of our website, you may contact us using the email address above.

For inquiries relating to a specific order, we recommend providing your order number and the email address used when placing the order so that we can verify the relevant information.

2. Website Information

We maintain the content of this website within a reasonable scope and make reasonable efforts to ensure that product names, images, descriptions, specifications, features, and other relevant information are accurate and kept up to date.

However, product availability, inventory, technical specifications, and other business-related circumstances may change from time to time. As a result, certain information displayed on the website may need to be updated or adjusted.

If an obvious error is identified on a product page, we will make reasonable efforts to verify and correct the relevant information.

Product images are primarily provided to help consumers understand the appearance and features of the products. Due to factors such as photography conditions, display settings, and production batches, reasonable differences in color or appearance may exist between the actual product and the images shown on the website.

When purchasing a product, consumers should refer to the specific specifications, price, availability, and other purchasing conditions displayed on the relevant product page at the time of purchase.

3. Products, Prices and Orders

Product information displayed on the website is intended to help consumers understand the products available for purchase and the applicable purchasing conditions.

Product prices, inventory, availability, and delivery areas may change depending on actual circumstances.

After an order is submitted, we will process the order based on the order information, inventory availability, payment status, delivery conditions, and other relevant factors.

We may need to contact the consumer for further information or confirmation in circumstances including, but not limited to:

• The product is temporarily out of stock;

• There is an obvious error in the product information;

• Payment has failed or has not been completed;

• The delivery address is subject to restrictions;

• Order information requires confirmation;

• A technical or operational issue affects the fulfillment of the order.

If an order cannot reasonably be fulfilled after payment has been completed, any applicable refund will be handled in accordance with applicable law and our relevant refund policy.

4. Website Content and Intellectual Property

Unless otherwise stated, the text, images, graphics, page designs, logos, videos, software, page structures, and other content available on this website may be protected by applicable intellectual property laws.

Without authorization from the relevant rights holder, such content may not be copied, modified, distributed, sold, or otherwise used in an unauthorized manner beyond what is permitted by applicable law.

Normal access to and use of this website does not constitute a transfer of any intellectual property rights associated with the website or its content.

If you believe that any content on this website infringes your legitimate rights or interests, please contact us at:

📧 phamtho1985hp@gmail.com

5. Third-Party Services

To provide payment processing, delivery, website operation, analytics, or other necessary functions, this website may use services provided by third-party service providers.

Third-party services may be operated independently by their respective providers and may be subject to their own terms of service and privacy policies.

When using relevant third-party services, consumers should also comply with the applicable rules and policies of those third-party providers.

6. Website Usage Rules

When accessing or using this website, users must comply with applicable laws and regulations and respect the legitimate rights and interests of the website operator and other users.

Users are prohibited from using this website to:

• Provide false, inaccurate, or misleading information;

• Access the website's backend or restricted systems without authorization;

• Interfere with the normal operation of the website or servers;

• Upload viruses, malware, or other harmful code;

• Attempt to bypass or circumvent website security measures;

• Infringe the intellectual property rights, privacy rights, or other legitimate rights of others;

• Copy, scrape, or commercially use website content without authorization;

• Engage in fraud or other unlawful activities through the website.

If we identify conduct that may affect website security, system stability, or the normal use of the website by other users, we may take appropriate measures to the extent permitted by applicable law.

7. Website Availability

We take reasonable measures to maintain the operation of the website. However, the internet, servers, network connections, and third-party technical services may be affected by circumstances beyond our reasonable control.

Therefore, to the extent permitted by applicable law, we cannot guarantee that the website will always be free from:

• Temporary unavailability;

• System maintenance;

• Server failures;

• Network interruptions;

• Software or system updates;

• Interruptions to third-party services;

• Other technical issues.

If a website service interruption occurs, we will take reasonable measures, where appropriate, to restore the affected services.

8. Events Beyond Reasonable Control

Certain delays in order processing, website services, or delivery may be caused by circumstances beyond our reasonable control, including but not limited to:

• Extreme weather conditions;

• Natural disasters;

• Fire or flooding;

• Earthquakes;

• War or major social events;

• Government actions or measures;

• Network or communication failures;

• Logistics or delivery service interruptions;

• Failures of third-party service providers;

• Other circumstances that could not reasonably have been foreseen or controlled.

In such circumstances, we will take reasonable measures based on the situation to minimize the impact on consumers.

Nothing in this section affects any mandatory rights that consumers may have under applicable law.

9. Statutory Consumer Rights

This Legal Notice is not intended to exclude or restrict any mandatory rights that consumers are entitled to under applicable law.

If any provision of this Legal Notice conflicts with a mandatory requirement of applicable law, the relevant legal requirement will prevail to the extent of the conflict.

Consumers' statutory rights relating to returns, refunds, product conformity and quality, data protection, and other legally protected rights will not be improperly restricted by this Legal Notice.

10. Other Website Policies

To help consumers fully understand information relating to purchases and after-sales services, we recommend that consumers also review the other policies available on the website, including:

• Terms of Service

• Privacy Policy

• Shipping Policy

• Return & Refund Policy

• Warranty Policy, where applicable

• Cookie Policy, where applicable

Relevant policies should remain clearly accessible on the website and should be consistent with the actual operation and practices of the business.

11. Updates to This Legal Notice

We may update this Legal Notice from time to time due to changes in applicable laws and regulations, business operations, website functions, or service content.

Any updated version will be published on the website.

Consumers are encouraged to review this page periodically to stay informed about the Legal Notice currently applicable to the website.

12. Contact Us

If you have any questions regarding this Legal Notice, website content, products, orders, payments, delivery, or after-sales services, please contact us at:

Customer Support

📧 phamtho1985hp@gmail.com

Website: npuko.shop

We will review your inquiry based on the information you provide and provide reasonable assistance where appropriate.

Thank you for visiting npuko.shop.